My Experience in UX Writing & Content Strategy
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LendGo
LendGo | UX Content for Loan Applications
Crafted user-centered UX copy for Lendgo’s fintech platform, streamlining the loan application process with intuitive, conversion-friendly language that improved user flow and clarity. -
Pawdarling
Pawdarling | UX Writing for Pet Insurance
Wrote user-friendly UX copy for Pawdarling’s website and app, simplifying the insurance experience for pet owners and guiding them through plan selection and claims with clarity. -
Rate Simple
RateSimple | UX Copy for Mortgage Applications
Designed clear, concise UX copy for RateSimple’s mortgage platform, streamlining application steps and helping homebuyers confidently navigate the lending process. -
Energybillcruncher
EnergyBillCruncher | UX & Marketing Copy for Energy Savings
Created clear, user-focused UX copy to guide users through bill comparison and provider switching. Also wrote marketing and social content to support user engagement and retention. -
Sunnyrate
SunnyRate | UX Copy for Solar Financing
Wrote clear, informative UX content for SunnyRate’s platform, simplifying the solar financing journey and helping homeowners navigate options with confidence. -
MCP Arizona
Mortgage Compliance Partners AZ | UX Website Design & Content
Designed and developed a clear, professional website for a mortgage compliance firm. Wrote content that reflects industry expertise, integrity, and a client-focused experience. -
Lake Deerwood POA
Lake Deerwood Estates POA | Website Design & Copywriting
Designed and developed a serene, user-friendly website for a private lake and fishing community in East Texas. Crafted clean visuals and intuitive navigation to reflect the peaceful setting, while writing warm, informative content that highlights the neighborhood’s exclusive amenities, natural beauty, and close-knit lifestyle. -
JPMorgan Chase
JPMorgan Chase | UX Content Design for Chase Travel Flights
Led UX content for Chase Travel’s Flights experience, creating clear, intuitive copy across booking flows, confirmation emails, and service messaging to enhance user trust and streamline digital travel interactions.Note: This was a contract role. Due to confidentiality agreements and internal restrictions, I‘m unable to publicly share samples of my work for Chase Travel. However, you can visit their website to get a feel for the brand’s voice, tone, and overall digital experience.
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USAA
USAA | UX Content Lead for Insurance Lines of Business
Oversaw UX content across multiple insurance products, including auto, homeowners, renters, umbrella, condo, and valuable personal property. Focused on clarity, compliance, and usability to support a seamless member experience across digital platforms.Note: This was a contract role. Due to confidentiality agreements and internal restrictions, I’m unable to share samples of my work publicly. However, you can visit their websiteto get a feel for the brand’s voice, tone, and overall digital experience.